How to cancel a zazzle order?

Zazzle, the renowned online marketplace for customized products, offers a vast array of options to personalize everything from invitations to clothing. However, sometimes circumstances change and you may find yourself needing to cancel an order. Whether it’s due to a design flaw or simply a change of heart, understanding how to cancel a Zazzle order is essential. 

In this article, we will guide you through the process step-by-step, ensuring that your cancellation experience is seamless and hassle-free.

Instructions on how to cancel your order

  1. You can verify that your request is in pending status by viewing your product in the History section of your account.
  2. If your request is still pending, you may select the option to cancel your order and make any changes you deem necessary.
  3. If you postpone your request in this way, the canceled items will automatically be placed back in your shopping cart, where you can check out and make any necessary changes to the shipping method.
  4. You can click the link below to view your history.
  5. All changes/cancellations can be done simply by logging into your account under the domain where the order was placed.
Instructions on how to cancel your order


  1. Sign in to your Zazzle account
  2. Hover over the profile icon and click Order History.
  3. Click on the order number that you want to cancel
  4. Click View Zazzle Order Status (on the right side of the page).
  5. Click the Cancel Order button (at the bottom of the page).


If you’re working on a mobile device, here are the steps to follow, please read carefully

  1. Sign in to your Zazzle account
  2. Click the profile icon at the top right of the Zazzle home page
  3. Click on “My Orders”.
  4. Click on the order number that you want to cancel
  5. Click View Order Status.
  6. Click the Cancel Order button.

If you don’t see the Cancel Order button, it’s because your order is already queued for production. If this is the case, please feel free to contact our customer support team for further assistance.

Guide to changing an existing order

In some cases, If you don’t like postponing, you could select changing the existing order. Don’t worry, with my experience, I am willing to share the tips with you. Let’s read carefully these steps below:

Adding products to an open Zazzle order

Once an order has been completed through the checkout process, the number of products in an order can no longer be changed. Placing a new order for a product you have already ordered is easy! Please see our easy-to-follow guide here.

Change product details on an open Zazzle order

Once a request has been completed through the checkout process, the products themselves can no longer be changed. However, you are free to cancel your current order, make changes, and resubmit the order as long as the order is still in pending status (and has not yet entered our production stream).

Changing the shipping method on an open Zazzle order

As with the product details above, the shipping method selected during checkout cannot be changed once an order has been completed. However, you are free to cancel your current order, make changes, and resubmit the request as long as the request is still in pending status (and has not yet entered our production stream).

Instruction for changing correct your address

Unlike product details and shipping methods, we have limited ability to change a shipping destination, up to the point where the order is queued for shipping.

  • If you made a mistake specifying your shipping destination and the status is still “Pending”, we recommend that you postpone your order (using the method suggested above) and place a new request with the necessary corrections.
  • If the order is in the ‘Processed’ status and the ‘Cancel Order’ button is no longer available, please contact our Customer Support team with your order number and corrected shipping address.

A Zazzle support representative will then attempt to have the address corrected before the item is queued for shipment.

Instruction for changing correct your address

Inconclusion, If you want to cancel a Zazzle order, first, you need to find your information on the Zazzle website or in your email confirmation. Next, you must contact Zazzle’s Customer Service either through their online chat or by calling their support number.

Upon reaching customer service, you should follow the cancellation instructions provided by the representative, making sure to take note of any confirmation numbers or emails they provide to ensure copyright or policy privacy.

Be aware that Zazzle has specific refund policies that may affect your cancellation, so it’s advised to consult those policies before proceeding. By following these steps, you can successfully cancel the order and navigate the process smoothly.


The time Zazzle takes for delivery may vary depending on the shipping method chosen. Standarddelivery is generally offered, but the turnaround times might differ based on the location and the active products in the order. For specific details, you can contact the customer service team through their toll-free number or live customer service feature. They may also offer information on delivery costs, including free delivery offers.

Zazzle is known to offer secure payment methods, including credit and other common payment tools. Their terms of service outline the security measures they take to protect customer information. If you have any concerns, you can reach out to Zazzle’s customer support through social media like Facebook or by using their contact form. Make sure to check their public offering and other legal documents for more detailed insights.

Zazzle has a reputation for maintaining client trust through active engagement with customers, prompt responses from the user service team, and transparency in their store details and future orders. Their customer support is available through various channels, including text messages, mobile notifications, and a toll-free number, adding to the credibility of the platform. Any concerns about account settings or the need to delete an account can be handled through the profile settings page.

Zazzle’s user service is typically responsible for handling issues related to refunds. Their policy likely covers specific conditions under which a refund might be issued. For any specific queries about refunds, contacting their live client service or using their contact form may provide the exact details needed. Be sure to keep your receipt and any relevant information handy for reference. Their terms of service would also detail the money-back policy.

If you have any questions or would like to read more about unbiased Zazzle product review, or explore Zazzle for wedding program ideas, Kindly drop them at to get help. We’re happy to accompany all of you anytime you need.

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